Refund & Cancellation Policy

Last updated 2026-09-01

AdMeDaddy is a subscription software service billed in Indian Rupees. Dodo Payments is our Merchant of Record and processes all payments and refunds on our instruction.

1. Try before you pay

Every account starts with a 7-day free trial that needs no card. The trial exists so you can evaluate the Service before spending anything, so please use it.

2. Cancellation

You can cancel at any time from Billing inside the app. No email or phone call needed.
Cancelling stops future renewals. Your plan stays active until the end of the period you have already paid for.
Cancelling also revokes the UPI AutoPay or card mandate, so nothing is charged again.
Your content is not deleted on cancellation. You can export it for 30 days.

3. Refunds

Monthly plans are non-refundable once a billing period has started, except in these cases:

Duplicate or incorrect charge: refunded in full, always.
You were charged after cancelling: refunded in full.
The Service was materially unavailable for more than 48 consecutive hours in a billing period: pro-rated refund or credit, your choice.
First-time subscribers, within 7 days: if you subscribed for the first time and have generated fewer than 10 items, write to us within 7 days of the charge and we will refund it.

Annual plans: refundable on a pro-rata basis for the unused whole months, less the value of the three free months included in annual pricing, if you request within 30 days of the charge.

4. What is not refundable

Usage already consumed (copies generated, scores run, kits built).
Dissatisfaction with the creative quality of AI output, where the Service worked as described.
Advertising spend on external platforms. We never handle your ad budget.
Accounts terminated for breach of the Terms of Service.

5. How to request a refund

Email support@admedaddy.com from the address on your account with your invoice number and the reason. We acknowledge within 2 working days and decide within 7 working days. Approved refunds are issued to the original payment method by Dodo Payments and typically reach you in 5-10 working days, depending on your bank.

6. Failed payments and renewals

Indian recurring charges are confirmed by the bank roughly 48-51 hours after the scheduled date. We never restrict your account during that window.
If a renewal genuinely fails, you get an in-app banner and an email, plus a 3-day grace period in which everything keeps working while you fix the payment method.
After the grace period, generation is paused. Your existing content stays visible and unlocks again the moment payment succeeds.

7. Plan changes

Upgrades take effect immediately; you are charged the difference for the remainder of the period.
Downgrades take effect at the next renewal so you keep what you paid for. Content created on a higher tier is never deleted. It becomes read-only and unlocks again if you upgrade.

8. Contact

support@admedaddy.com · Grievance Officer: TODO_GRIEVANCE_OFFICER_NAME, grievance@admedaddy.com